What our Customers say...

Water Damage Testimonials

Serv-Pro responded so quickly to a call for assistance to address a leak in our vacation home! They went to work immediately removing damaged drywall, etc. and cleaning some mold off the walls. Kevin was so responsive to texts and phone calls and so easy to work with! Believe me, I contacted him frequently! He also scheduled contractors to fix drywall and paint, to replace damaged doors, and then had people to clean everything up when the work was finished. I met some of his people and they were so nice and helpful. Kevin and all the people that work with him gave us confidence in the work being done and also that our belongings (which the various workers had to move around to do the work) were in good hands! We're very appreciative!

Kevin and his crew are amazing! They came into a difficult situation and helped to make everything so much better. They were kind, knowledgeable, responsible, timely, and just good people. Highly recommend!!


SERVPRO of Mount Pleasant was Great!

Kevin at SERVPRO of Mount Pleasant did a fantastic job of cleaning, drying, and repairing the damage to my house when the attic AC condensation line broke. Highly recommended! Thanks, SERVPRO of Mount Pleasant!

Kristie was a very professional person that cared about our broken pipe problems and made sure everything was taken care of with personal care. I highly recommend SERVPRO of Mount Pleasant 100 percent.

I recently had an extensive leak that created a large amount of damage. Kevin and his team responded immediately after I placed the call. Everything was handled quickly and professionally. If you ever find yourself in the same situation, I highly recommend SERVPRO of Mount Pleasant.

Dr. Jennifer Perdue  

I highly recommend SERVPRO for any fire or water damage to service your home or business needs. They work with most insurance companies too. They can help with regular carpet cleaning or duct work too. They're the best!

"Kevin and his team treated my home like it was his own. This was one of the most terrifying experiences of my life, He walked us through every step of the way from arriving 40 minutes after calling to dealing with my home owners insurance. SERVPRO of Mount Pleasant's number will definitely be saved in my phone!"


Thank you so much; we love to help our area. 

Mr. Burbage states "Thanks for being so responsive during our water loss at our home a few weeks ago. Your employees are hard workers and we will gladly recommend your company to others" We thank you, Bruce, it was our pleasure. 

"I was most impressed with SERVPRO very professional and courteous."

Thank you, Susan

SERVPRO of Downtown Charleston/Mt Pleasant | Facebook

Great company! Flexible and very accommodating. I would recommend them for any restoration services.


Valerie, Travis and the whole staff were awesome during my entire process. I highly recommend them to anyone in need of water damage needs. Very professional and kind.

Kevin and his Team did an excellent job in responding to my water damage. It was the holidays and I was out of town on vacation. My neighbor checked on my house and noticed the ceiling about to come down and water all in my den. They called SERPVRO and they were there within thirty minutes. Everything was taken care of before I returned from vacation.

I would highly recommend SERVPRO of Downtown Charleston/Mt Pleasant to handle my disaster needs.

It was a Saturday, and the pipes in one of the buildings we manage burst due to a hard freeze the night before. We immediately called SERVPRO of Downtown Charleston/Mt Pleasant and they were onsite with the hour.

They extracted all the water and had us dry within a couple of days. The Team was efficient, courteous and knowledgeable.

Next disaster we have will not hesitate to call SERVPRO of Downtown Charleston/Mt Pleasant

I work for a local property management company. I came to work the other day to find five businesses flooded from a busted pipe. I immediately called SERVPRO. Their Technicians were onsite immediately. They were very prompt and polite, and had the property dry within days. I could not have asked for better service.

Called SERVPRO on a Thurs evening and they were at my rental property within an hour. I had standing water in the kitchen, den and dining room from a buster ice maker line.

SERVPRO stayed all night until they had all the water removed and placed all their equipment.

My Property Manager had called SERVPRO in because we live out of town. A water line on the second floor burst and flooded my entire first floor. I had hardwood floors through out the first floor. My main concern was if they were going to be able to save them. The floors were cupped pretty badly in some areas.

It took two weeks, but SERVPRO was able to save all my floors!